Emergency Contacts

If a maintenance situation is an emergency, please contact our office via phone immediately for assistance. If it is after office hours please refer to the below contact details for assistance.

Property Manager:  Hannah Threlfall – 0499 974 734
Plumbing:  Iplumb plumbing, Adam – 0401 152 274
Electrical:  Mobbs Electrical, Paul – 0412 279 565
Building/Other:  Sparks Building Group, Ken – 0447 719 177

What is an emergency repair???

As per your General Tenancy Agreement Form 18a, Emergency repairs are repairs for:
• a burst water service or a serious water service leak
• a blocked or broken lavatory service
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm, fire or impact damage
• a failure or breakdown of the gas, electricity or water supply to the property
• a failure or breakdown of an essential service or hot water, cooking or heating appliance
• a fault or damage that makes the property unsafe or insecure
• a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property
• a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

All other repairs are considered to be routine repairs.